Plan collection before the route closes
The two collections use many of the same areas, but they are separate tasks and trophies. A postcode-looking telephone number is not another postcard. The labels below follow story route order; match location and chapter rather than assuming our list position equals the picture’s number in your document inventory.
There is no post-story free-roam or chapter select. Keep a manual save before leaving a region when your run permits it. Postcards already collected remain in inventory across playthroughs, so an absent pickup in NG+ can mean you already have it.
Use the phone list when the required character is active. Several calls do not connect for another character or outside their region. Collecting all postcards supplies clues toward the Sci-fi ending, but the ending does not require the 15-card trophy first.
The 28 checks below are browser-saved notes, separate from your game save. Tick a phone only after completing the conversation.
Postcards 1–4: Shorefront South
01 · Arrival · Chapter 3
VIDEO STAR counter
From Town Square, follow the road west to VIDEO STAR, map marker (1). Go inside and collect the card from the shop counter.
02 · Arrival · Chapter 4
Park rear alley dumpster
Enter St. Amelia Park from the south and turn left into the alley behind building (3). Check the ground beside the dumpster.
03 · Arrival · Chapter 4
West end of Farrow Street
After passing through the park, follow Farrow Street toward its west end. The card is attached to the wall there.
04 · Arrival · Chapter 4
Farrow Street apartment bedroom
In the apartment building south of marker (14), go upstairs into flat 1/2. Search the southeast bedroom floor at the foot of the bed. This is the building used for the 21 Farrow back-door-key errand.
Postcards 5–6: Simon’s Journey to Medical
Part 2 is named Zoe, but these two postcard pickups occur after control returns to Simon. Searching the same places during Zoe: Rounds does not replace that visit.
05 · Zoe Part · Simon, Chapter 6
The Wynds stairwell
As Simon during Journey to Medical, take the alley west of The Wynds (15) phone booth. Descend the small stairwell and look beside the boots.
06 · Zoe Part · Simon, Chapter 6
Rear shed south of Medical
At the apartment south of the Medical Centre, leave its ground floor through the back door, facing away from the hospital. Search the last shed on the left.
Postcards 7–9: altered Medical Centre
07 · The Patient · Chapter 8
Altered X-ray counter
As Simon at the start of Many Into One, return to the altered X-ray room; 7103 opens its door. Search the back counter. The earlier ordinary-hospital visit as Zoe is not this pickup.
08 · The Patient · Chapter 8
Ward W, room 06
In Medical Center – Different, enter Ward W room 06 and collect the card from the table. Check the room number rather than a floor-level body.
09 · The Patient · Chapter 8
Ward P, room 08 cabinet
Enter Ward P room 08 and open the medical cabinet mounted on the wall. The card is inside, not on the bedside surface.
Card 7 is in the Otherworld duplicate X-ray room, not the normal treatment room visited earlier. Cards 8 and 9 are optional detours while collecting blood bags; complete them before solving the central exit.
Postcards 10–14: Clara Woods
10 · Clara Woods · Chapter 9
Right-fork garden shed
At the road split after the bodies, take the right-hand dead-end branch instead of the left progression road. Beyond the hanging body, enter the between-building alley, pass both gates and search the shed shelf.
11 · Clara Woods · Chapter 10
Atlas Square upstairs drawer
Enter the apartment building northeast of Atlas Square. Go to the upper-floor apartment and its back-left bedroom as viewed from the entrance; open the dresser drawer.
12 · Clara Woods · Chapter 10
Store opposite Atlas Computers
Find the display window across from Atlas Computers. Break the glass and take the card from the table inside the shop window.
13 · Clara Woods · Chapter 10
Overpass dead end
On the upper-level map, head to the southeast Overpass dead end. Check the ground beside the metal cart.
14 · Clara Woods · Chapter 10
Upper Brae rear shed, Tomorrow
In 5 Upper Brae, collect the Back Door Key through the tape puzzle. Load Tape: Tomorrow, go through the rear door, follow the alley and crouch into the shed. The card is on its table.
If the rear area is closed, follow the Upper Brae tape and Back Door Key chain. Get the card in Tomorrow, then return to Today to finish the house safe.
Postcard 15: the pipe branch in altered CEG
15 · Simon · Chapter 14
Altered CEG pipe dead end
After the short ladder and opening a vent door, enter the next pipe section. Turn right, then left at the four-way junction. Follow that branch to the dead end and collect the card from the ground.
All 13 numbers and where to call
Leading zeroes are part of numbers such as 010 and 0163 296 0595. Let the dialogue finish rather than hanging up immediately after the first sentence. The Discovered Phone Numbers screen only displays numbers relevant to the current character, so it is not a permanent all-character completion ledger.
Arrival · Chapter 1
900 — Emergency Services
Read Your Local Services beside the first Town Square phone; call from that booth.
Arrival · Chapter 1
010 — Operator
Same Town Square services flyer. Preserve the leading zero when dialling.
Arrival · Chapter 1
100 — Save Yourself
Same flyer; this is the manual-save number. Plan Cold Calling on a run that allows phone saves.
Arrival · Chapter 1 onward
496 0496 — Tourist Center
Read the number at the bottom of the Shorefront map and call from a Shorefront phone.
Arrival · Chapter 3
496 0244 — Haldane Hotel
Read Hotel Reception Notice or a hotel document, then call after leaving the hotel.
Arrival · Chapter 3 / later replay
496 0842 — Unknown
In Town Square during A Connection, call 946 to receive this callback number, then dial it. Earlier calls may not connect correctly; the video shows a later NG+ demonstration.
Zoe · Chapter 5
0163 296 0595 — District Council
Read Water Warning in Zoe’s house; use her house phone while playing as Zoe.
Zoe · Chapter 5
496 0103 — Zoe Ellis
At Mr. Stewart’s house, inspect the folder beside the answering machine. Use that phone as Zoe and wait for the pager response.
Zoe · Chapter 5
496 0556 — Dr. Glenn
Read the Medical Security Note outside the hospital. Call from the booth down the road, then follow 3 → 2 → 2 → 1 for access.
The Patient · Chapter 7
5353 — Hospital Storage
Dr. Glenn supplies this number during treatment. Use the reception phone to open the storage route.
Clara Woods · Chapter 10
946 — WHO Dial Back Service
Read the poster in the phone booth where the Missing Parts route starts; make the call there.
Clara Woods · Chapter 10
496 0112 — Unknown
WHO gives this number in Clara Woods. Complete that call, then dial the returned number on the payphone.
Clara Woods · Chapter 10
496 0993 — CEG Lockers
Read the top-left number on a locker barcode clue; call during the Clara Woods section.
If a pickup or call is missing
| Problem | Check |
|---|---|
| Postcard missing in NG+ | Look in your document inventory: collected cards do not respawn just to fill the website checklist. |
| X-ray postcard missing | Check Chapter 8 as Simon, in the altered room; use 7103 to enter. |
| Upper Brae shed unavailable | Acquire the Back Door Key, load Tomorrow, then take the rear alley route. |
| A telephone number is silent | Check the required region/character and the story window. For 496 0842, use the Chapter 3 callback stage, not the opening booth visit. |
| Number learned but no achievement | Make the call and let it finish. Discovery is not the same as a completed conversation. |
| Collectibles run vs Reject The Help | 100 is the save service. Use a run that permits saves for the full calling checklist; do not add optional 100 calls to a no-manual-save attempt. |
Video walkthrough
All collectibles, keys and puzzle locations
PowerPyx · Watch on YouTube ↗
Sources & image credits
Source links and credits
- PowerPyx — Arrival illustrated route
- PowerPyx — Zoe illustrated route
- PowerPyx — The Patient illustrated route
- PowerPyx — Clara Woods illustrated route
- PowerPyx — Simon illustrated route
- PowerPyx — trophy conditions and character restrictions
- PowerPyx — all phone numbers
- PowerPyx — all postcard locations
- Townfall Guide — story-order postcard comparison
- Townfall Answers — call-window checklist
- PowerPyx — collection footage
Source footage and game images are credited beside the relevant figures. This guide does not claim a personal playthrough.