Start Carbon Copy with Heidi

Begin New Growth and visit the FBC base in The Park. Speak to Heidi, the woman in pink looking for her twin sister Hannah. Finish her conversation and receive the Apartment Key. Track the quest toward their apartment south of the base.

This is a three-part Side Story. The first apartment visit only finishes Part I; the hospital and factory belong to later stages. Major story spoilers follow.

Speak to Heidi to receive the first apartment objective. See this step · 0:29 ▶

Part I: apartment, Hannah and the first handover

  1. Reach the apartment. Follow the marker south of Heidi. Cross the neighboring rooftops to the roof entrance, clear the approach and descend into the building.
  2. Find Hannah. Use the Apartment Key, enter the sisters’ apartment and finish Hannah’s conversation.
  3. Report to Heidi. Return to the FBC base and finish the conversation. Wait for Carbon Copy’s completion notification.

Part I awards Untapped Mother’s Locket for Artifact Formation. An Untapped item still needs crafting before the finished artifact can be equipped.

Find Hannah here, then return to Heidi. See this step · 3:59 ▶
The first return to Heidi completes Part I. See this step · 7:29 ▶

Part II: Zoe’s call and hospital documents

Part II begins with a later call from Zoe. After finishing Part I, continue main-story progress and follow the hospital objective when it arrives. The recordings do not establish one mandatory boss kill or a fixed waiting period; “wait exactly an hour” is not a proven requirement.

Follow-up call missing? Confirm you returned to Heidi and completed Part I, then install the current update. Remedy’s 1.4.0 patch notes list a fix for Part II failing to start because its call was missing.

  1. Visit Dr. Florez. Follow the hospital marker in Central, speak to the doctor and investigate Hannah in the field-hospital bed.
  2. Read the documents. Inspect the Medical Report on Hannah Garrett and Note From Heidi nearby. The note points back to their real apartment.
  3. Return to The Park apartment. Enter the same building, inspect the body in the bathroom and report the discovery to Zoe.
  4. Go outside. Follow the new trail of copies into Part III. Do not stop at the hospital or bathroom discovery.
Check the hospital documents after visiting Dr. Florez and Hannah. See this step · 12:26 ▶
Heidi’s note sends the investigation to the original apartment. See this step · 13:07 ▶
Inspect the bathroom body before following the copies outside. See this step · 14:11 ▶

Part III: copies, factory and final Heidi handover

  1. Follow the copies north. Track the quest through The Park to the factory. Copies along the route act as visual breadcrumbs.
  2. Speak to Heidi outside. Take the Factory Key after her conversation, unlock the door and speak to Hannah inside.
  3. Defeat Hannah. Avoid Mold attacks and attack during openings. Fire abilities such as Ignite or Inferno help against Mold. The fight alone does not finish the handover.
  4. Return to Heidi outside. Finish the post-fight conversation, let Dylan’s report to Zoe conclude and check the final quest notification.
The factory conversation leads to the final confrontation. See this step · 18:00 ▶
Return to Heidi after combat to complete the final handover. See this step · 22:00 ▶

Medical Alert Bands and Budding Mycologist

The final reward is Untapped Medical Alert Bands. Artifact Formation lists Medical Alert Bands; use the in-game name rather than external guides’ alternative names.

Budding Mycologist requires both New Growth and the complete Carbon Copy story. If it is missing, check New Growth and the final return to Heidi. Part I’s Mother’s Locket alone is not proof that all three parts are complete.

Medical Alert Bands are the final artifact reward; crafting is separate. See this step · 23:40 ▶

Three-part checklist

Watch the walkthrough

Carbon Copy — All 3 Parts, Mother’s Locket & Medical Alert BandsEmmie Jacob Game Guides · YouTube

Select a chapter to play it here.

Watch on YouTube ↗

Sources & image credits

Sources, gameplay and image credits

Gameplay frames: Emmie Jacob Game Guides / Remedy Entertainment; the creator’s watermark is retained. The documents, second apartment visit and final handover were checked against recorded gameplay. The official patch supports the missing-call fix, not a made-up exact trigger time.