CONTROL Resonant Ultrawide Black Bars After an Execution
Persistent ultrawide black bars after an Underpass execution: restart steps, symptom checks, patch limits and details to send Remedy Support.
Quick answer
If black bars remain after an execution in the Underpass at an ultrawide resolution, fully restart the game. This matches Remedy’s historical known issue. Update first: 1.4.0 mentions ultrawide fixes without naming this trigger, so the old report alone does not establish current affected builds.
On this page
Match the symptom before changing settings
The documented trigger combines three things: an ultrawide resolution, an execution in the Underpass and black bars that remain after the action ends. If all three match, use the restart route below. A normal framed cinematic, a permanently different aspect ratio or a performance drop after changing Ray Tracing is a different observation.
| Observation | What it establishes |
|---|---|
| Bars appear during a cinematic and disappear afterward | This does not match persistent bars after the listed execution trigger. |
| Bars remain during ordinary play after an Underpass execution | This matches the historical official report; compare again after a restart. |
| FPS falls after changing Ray Tracing quality | Use the Ray Tracing restart check for that separate symptom. |
Restart, then compare the same display setup
- Reach a point where the game has saved your progress, then quit CONTROL Resonant fully. Returning to the title screen is not the same as restarting the application.
- Launch the game again using the same resolution and display setup. Load the affected profile and inspect normal gameplay.
- Check whether the persistent bars have cleared before changing additional options. This keeps the restart result distinct from a resolution or graphics-preset change.
- If the bars return, record the region and the action immediately before they appeared. Include the installed build and resolution in a support report.
Restarting is Remedy’s published workaround for this symptom. The source does not supply a prevention setting or a guaranteed method to remove these bars without a restart.
What the later patch does and does not confirm
Update 1.4.0 lists ultrawide fixes, but does not explicitly name the Underpass execution trigger. Update your installed build first. The older known-issues page is useful for identifying the historical symptom and restart workaround; its continued availability alone does not prove that every current build still has the bug.
Likewise, a broad ultrawide fix is not enough evidence to mark this exact symptom resolved. If the same trigger still causes persistent bars on your current build, use the restart fallback and report that specific reproduction. See the patch guide for the distinction between old issues and later named fixes.
If the bars survive a full restart
Record your platform/store, game version, display resolution and aspect ratio, whether the bars are present in menus or only gameplay, and whether they began after an execution. A before/after screenshot makes the persistence easier to assess. Include graphics changes made immediately before the issue, especially if FPS loss is also involved.
Send the report through Remedy Player Support. If the report describes a different trigger, label it that way rather than assuming the historical Underpass bug explains it.
Official references and review date
- Remedy — known issues and the specific restart workaround
- Remedy — 1.4.0 ultrawide and graphics fixes
Reviewed November 3, 2026. This is a source-based diagnostic route, not a site-run graphics benchmark or proof of a current reproduction.